If your website has registered users, you can pass properties about them to your robot via JavaScript API. To do so, add this immediately AFTER the main Acobot code:
<script type="text/javascript">
_aco.push(['VARIABLE_1', 'VALUE_1', 'VARIABLE_2', 'VALUE_2', ...]);
</script>
VALUE_n should be replaced by code that pulls the current user’s property value from your system. We can’t write it for you because we don’t have access to your system. For example, if your site uses PHP, the email call might look like this:
<script type="text/javascript">
_aco.push(['email', '<?php echo $current_user->email ?>']);
</script>
VARIABLE_n can be any of the below.